Do you accept customs?
We do not accept custom orders as a matter of course, though we may occasionally offer VERY limited semi-custom slots or contest give-aways.
What are your products made of?
All of our toys and squishies are made of skin-safe platinum cure silicone. Our pigments are also body safe, and our micas are ethically sourced and cosmetic-grade.
Can you combine my orders to save on shipping/packing materials?
Yes! We automatically combine orders placed under the same name. Any excess shipping costs will be refunded to you at the time the order is shipped.
How long will it take to ship my order?
We aim to have orders shipped out within a week of the drop date. Because we are owned and operated by folks with chronic illness, sometimes this can take longer.
What is "Near Clear"?
Near Clear is a type of platinum cure skin-safe silicone that is more transparent and jelly-like than our usual product, but requires a bit of extra care. Please see our Near Clear writeup here for details!
What firmnesses do you offer?
We offer medium (00-50) and soft (00-30) firmnesses. We originally wanted to also offer firm (10A) but found pulling toys of this hardness too physically demanding.
Will you make X model in Y size, and when?
We eventually hope to have all of our models available in mini, small, medium, and large. We have no timetable for when other sizes may be available, but will post any updates as to what we’re working on on Twitter-- you’ll be the first to know!