FAQ

What are your products made of?
All of our toys and squishies are made of skin-safe platinum cure silicone. Our pigments are also skin-safe, and our micas are ethically sourced and cosmetic-grade.

Reading a product listing - what do the terms mean?
Our listing titles are structured as follows:

• Micro, Mini, Small, Medium, Large

• SS - Super Soft - 020
• S - Soft - 030
• M - Medium - 050
• S - NC - Near Clear Soft - 031

• GITD - Glow In The Dark: glows in the dark after being charged in sunlight or black light. GITD toys have a glow photo in the listing, and are priced higher due to material costs.
• UV - Ultraviolet Reactive - fluoresces under black light. UV toys sometimes have a blacklight photo in the listing
• NC - Near Clear - Toy is made with Near Clear silicone, which has special care properties (see below) but also a special jelly-like translucence. NC toys are priced higher due to material costs and difficulties.

So a toy with the title...

Myconegg - Medium/SS - NC - GITD

Would be a Myconegg, medium size, 020 super soft firmness, and it glows in the dark!

Do you accept customs?
Custom orders are closed until further notice. We sometimes open customs in limited color/patterns-- we've tried full and guided customs in in the past, and it resulted in a lot of unacceptable delays for some very patient folks. Regretfully, detailed customs don't work out with Geiger's particular brand of ADHD.

Can you combine my orders to save on shipping/packing materials?
Yes! We automatically combine orders placed under the same name. Any excess shipping costs will be refunded to you at the time the order is shipped. 

How long will it take to ship my order?
2 weeks is our standard shipping time for in-stock orders. We TRY to have orders shipped out within a week of the drop date, however because we are owned and operated by folks with chronic illness, sometimes this can take longer.

What firmnesses do you offer?
We offer medium (050), soft (030), and super soft (020) firmnesses. We also have Near Clear soft (031) which is between 030 and 050. While we would love to offer firm (10A), pulling toys of this hardness too physically demanding.

What is "Near Clear"? What should I know about it?
Near Clear (NC) is a skin-safe platinum cure silicone that has become popular in the toy industry in recent years due to it's beautiful translucence. Toys made from NC silicone have slightly different care and upkeep concerns from other silicone toys. Please see our Near Clear Info page for details to be informed before purchasing!

Will you make X model in Y size, and when?
We eventually hope to have all of our models available in mini, small, medium, and large. We have no timetable for when other sizes may be available but will post any updates as to what we’re working on Twitter-- you’ll be the first to know!